FAQ

Here are some of my most frequently asked questions.

I am currently available for limited commission work; please drop me an email to get in touch with me about your project or idea! All commissions require a deposit, as arranged on an individual basis depending upon considerations such as scale, medium, deadline, etc. I’m always happy to hear from you about your project, so by all means ask! Contact me at ksimurbangoat@gmail.com.

Payment options for the web store currently include PayPal and credit card. Payment terms for commission work are as arranged between the client and the artist, and can also include other payment methods. 

Licensing agreements depend on which artwork is in question, and what the project entails. I’m always happy to learn about your project and discuss options, so please feel free to contact me via email at ksimurbangoat@gmail.com.

Most of my work is traditional media, which means originals are usually available for sale as well. If the price of an original is not posted in the Shop, or the piece is not shown in the Shop at all, but you are interested in purchasing the original, please contact me via email at ksimurbangoat@gmail.com for prices, packaging, and shipping options. 

Oftentimes, if a piece isn’t listed as available as a print, it’s because of sizing issues or image replication difficulties. If you see a piece that isn’t listed, but that you would like a print of, please contact me, and I will see what can be arranged. If a piece speaks to you, or makes you smile, I’d love to help you find a way to bring it home with you!

At present, I am unable to offer refunds or process returns. There are special considerations for lost or damaged orders: all orders come with tracking numbers, and an item will be considered lost only after 14 days past the original delivery date have passed, to ensure that the item wasn’t simply delayed. Damaged items must show proof of damage upon receipt, and both lost and damaged orders will be replaced with no additional cost to the buyer.

Absolutely! You can tag any of my pieces with my Instagram handle @ksimurbangoat, my name, and/or my website- just be sure to tag me so that I can see and say thanks!

That would be amazing! I have done and continue to do commission tattoo designs as well, but if something speaks to you from my existing body of work, let me know, and I should be able to provide written permission for your tattoo artist. 

If you’d like to throw me a tip of some kind, however, you can also support me in Patreon at patreon.com/KarenSimArt, or help me keep myself and the house squonk caffeinated at buymeacoffee.com/karensimart

My preferred medium is graphite pencil on mixed medium paper. I start with the hardest, lightest pencils, such as a 4H or 2H, and gradually build up to a 7B or 8B (though I sometimes add charcoal pencil and white gel pen for stronger contrast). I also dabble in oil-based coloured pencil, and digital media, using either Adobe Photoshop CS or Procreate. I will often colour my pencil work digitally as well. 

The easiest way to get a hold of me is via email at ksimurbangoat@gmail.com, though you can also message me on my Facebook page, or direct message me on Instagram (@ksimurbangoat).